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Context Help

If you feel lost inside our hosting Control Panel, the first step you should take is to push the Help button, which is visible on each and every page. A popup will show up. It includes exhaustive info about all the operations that you can carry out on the page in question. Each popup opens on the very same page so that you can swiftly return to your work.

Video Tutorials

We have a vast selection of educational video clips explaining how to work with our hosting Control Panel. They're made for those of you who want to see how things are getting done rather than just reading articles. Thus, anyone can swiftly get to know our hosting Control Panel by merely watching our step-by-step educational videos.

F.A.Q.

If you can't find the solution you need, have a gaze at our extensive FAQ database, which comprises questions asked by actual customers and provides practical solutions. We regulary "revamp" our Frequently Asked Questions section with new articles in order to encompass all the new additions and innovations associated with our system.

Ticketing System

If you still can't find the answer you searching for in the FAQ database either, you can touch base with our fantastic team of support engineers available 24x7 and ready to help you with any issue. Each support ticket you open will be replied to in less than sixty minutes (the average ticket response time is approximately twenty minutes), so you will not have to wait a long time to get an answer to your question.

Contact Details

US Toll Free Phone: +1-855-211-0932
US International: +1-727-546-HOST(4678)
UK Phone: +44-20-3695-1294
AU Phone: +61-2-8417-2372
OUR ID: 321480

Sales Lines Working Hours:
Monday to Friday:
10.00 AM - 06.00 PM GMT/UK
05.00 AM - 01.00 PM EST/USA
08.00 PM - 04.00 AM EST/AU

email: support@propersupport.com

Online Contact Form

Check your server status To check the status of your server if you think there is a problem, please go to: www.properstatus.com